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Please inform us within 7 days of receipt of your order of any request exchange or problem with your order, and we will try to accommodate. In most cases we can accept exchange goods are unused.

Products that have been customized or personalized are not eligible for return. As each item is tailored to your individual needs, we are unable to offer refunds or exchanges for these products. We kindly request that you carefully review your order before finalizing it to ensure that all details are correct.

Buyer is responsible for the return of the package.

If you have any questions or concerns with regard to sizing, materials or colors of a specific product on our site, please e-mail us on before committing to purchase.

Refunds are processed based on fulfilment errors, such as incorrectly shipped or missing items.

Feel free to contact us with any questions.